Terms & Conditions
In these conditions, “the Company” is Beastsheds Limited (registration number 11476675), registered office 9-11 Stratford Road, Shirley, Solihull B90 3LU.
(b) All orders placed by the Customer via the websites easyshed.co.uk and shedsale.co.uk or in reliance upon online or offline “easyshed” or “shedsale” branding will be deemed to have been placed with the Company and will be subject to these conditions.
(b) Advertising material, leaflets, brochures or website content shall not form part of the contract unless specifically agreed in writing between the Company and the Customer to be a term of the contract. It is agreed that on entering the contract the Customer is not relying on any other representations, including those made by the Company's employees or agents, unless confirmed by the Company in writing.
(c) Any advice or recommendations given by the Company or its employees or agents to the Customer as to the storage, application or use of the goods which is not confirmed in writing by the Company is deemed to be followed or acted upon entirely at the Customer’s own risk and accordingly the Company shall not be liable for any such advice or recommendation which is not so confirmed.
(d) Any typographical, clerical or other error or omission on the Company's website or in any sales material published by the Company shall be subject to correction without any liability on the part of the Company.
(e) All advertised sizes and measurements are an approximation only. The Company will endeavour to make sure that sizes and measurements are as accurate as possible but no guarantees can be given.
(f) Acceptance of the Customer’s order by the Company shall be deemed to comprise the Customer’s acceptance of the Company's conditions.
(b) Notwithstanding the above the Company reserves the right to alter the price of the goods to reflect any change in the cost to the Company due to any factor which is attributable to the Customer and beyond the control of the Company, including change in delivery dates, changes in specification to the goods requested by the Customer, failure to provide adequate delivery access or failure of the Customer to provide the Company with adequate information or instructions.
(c) The prices shown in the Company's price list and website are in £GBP and are inclusive of VAT @ the current rate. Delivery is free within certain postcodes, however some postcodes have a charge, check delivery postcodes on our website or phone us direct. PLEASE NOTE we do not cover delivery to all areas of the UK so check beforehand, with us on the delivery map or via 0845 230 7434.
(b) Payment can be made by Visa, MasterCard, Switch, Maestro, Visa Electron, American Express, or Cash.
(c) The Customer warrants that the credit or debit card used by him in connection with the transaction belongs to him and that there are sufficient funds or credit facilities to meet the cost of any goods or services ordered from the Company.
(d) Interest on overdue invoices shall accrue from the date when payment becomes due @ 2% per calendar month or part thereof.
(e) Orders to be delivered outside of our free delivery area as described at 3(c) above will be required to be paid in full prior to manufacture.
(f) In the case of orders exceeding £1,000 in value the Company will require a 50% deposit before manufacture can commence.
(b) In the event of cancellation before acceptance of an offer, any payment made by the Customer will be returned by the Company. See (g)
(c) In the event of cancellation by the Customer after acceptance of an order but prior to commencement of manufacture, the Company will return all monies paid by the Customer less a reasonable sum not exceeding 5% of the agreed price to cover administration charges. The cost of any materials purchased or items made specifically to fulfil the order will also be payable by the Customer and deducted from the any deposit paid.
(d) In the event of cancellation by the Customer within 14 (fourteen) working days before the delivery date, the Company shall be entitled to retain 50% (Fifty Per Cent) of all monies paid by the Customer upon acceptance of cancellation. In the event of cancellation by the Customer within 7 (seven) working days before the delivery date, the Company shall be entitled to retain all monies paid by the Customer upon acceptance of cancellation.
(e) If the Customer seeks to postpone delivery of the goods within ten (10) working days before the delivery date, the company reserves to right to charge a storage and handling fee that must be settled by the Customer before re-delivery & installation can be arranged.
(f) If the Customer is not reasonably satisfied with the goods, then the Company will refund all monies paid providing the goods are returned to the Company's premises, carriage paid, within seven (7 ) days of delivery and are in as good condition as when dispatched by the Company . See (h).
(g) All refunds that may be authorised by the Company will be paid by bank transfer, or will be credited back to a credit card if the Customer had paid in that manner.
(h) The Company will not accept returns or cancellations if the Goods have been erected, altered by applying chemicals or paints to the surfaces or otherwise personally customised, or manufactured to the Customers personal requirements, by reference to optional fixtures, adaptations, preferences and physical dimensions, see (j). The Customer must keep any Goods they intend to return to the Company dry and in good condition as delivered.
(i) A return or cancellation should be made in a durable means as defined by part 10 of the Distance Selling Regulations being either; in writing to the Company's address, or by e-mail to contact@beastsheds.co.uk
(j ) The Company accepts that the Distance Selling Regulations apply to the 'standard' shed ranges in acceptable state, see (h), with dimensions '6x4', '7x5', '8x6' only. In the case of all other sheds, the Distance Selling Regulations do not apply.
(b) The Company will deliver the goods by road to the Customer’s premises or that of a specified address made at the time of the order by the Customer and it is the Customer’s responsibility to make necessary arrangements to take delivery of the goods.
(c) Delivery vehicles will not be driven off road and it is the Customer’s responsibility to advise the Company in writing of any narrow lanes, narrow roads, bends, height restrictions, driveways etc, that may impede our delivery vehicle on route to the Customer’s premises or address.
(d ) If, through inaccurate or incomplete information from the Customer, the Company is unable to deliver the goods to the Customer or (if applicable) to erect the building on the date that the Company has notified of intended delivery, the Company reserves the right to either:
( * ) Stack the goods adjacent to the delivery site or,
(** ) Return the goods to the Company's own premises.
The Company reserves the right to apply a re-stocking/ re-delivery/ re-attendance charge if it takes either step.
(e) Any request by the customer to change the pre-agreed delivery date on or within 10 working days of the delivery date the customer will be liable at the Company’s discretion for a fee up to 15% of the total order price for re-delivery.
(b) If the Customer requests the Company to install the goods, then the Customer shall be responsible to the Company for ensuring sufficient parking and clear access to and around the site. Access should be wide enough for a person to walk through and carry items for installation through without height restrictions, steps, or severe turns. For Health and Safety reasons we cannot take panels over fences, walls, hedges, or garages. The base must be clear of all rubbish.
(c) To ensure installation can be completed, the Customer must: (i) provide a concrete or paved base, being firm, square, (diagonally) and level (by spirit level ), no less than the size of their chosen product; (ii) ensure that there is at least 6 inches clearance provided around the perimeter of the shed at the proposed installation site; (iii) ensure that no trees, branches, or similar impediments encroach upon the working space of the proposed site; and (iv) provide clear external pedestrian access (not turn or height limited) to allow unimpeded passage of the product components and sections.
(d) If on arrival we find the access to the site or the base prepared by the Customer does not comply with 7(b) or 7(c) then the Customer shall be liable for any remedial course of action that the Customer may choose as defined under 7(e) or 7(f).
(e) Upon abortive installation, the goods can be left for self assembly by the Customer, but the installation service fee or 10% of the goods price (whichever is the greater) shall be retained by the Company for the abortive labour costs.
(f) Upon abortive installation, the goods can be left until the Customer provides adequate parking or access to the base, or provides an appropriate base as defined in 7 (b) or 7(c), at which point a return installation visit can be arranged upon payment of an additional payment similar to that defined under 7(e).The initial fee will in those circumstances be retained to account for initial abortive labour costs.
(g) Upon completion of the installation of the building, the Customer will be asked to sign a Customer satisfaction form. The Customer should note on this form any problems that he has with the building or installation at this point. If problems haven't been noted at this point and a re-visit is required to resolve any problem subsequently notified, the Customer may be charged a call out fee at the Company's discretion.
(b) The goods shall remain the sole and absolute property of the Company, until the Company has received, in cash or cleared funds, payment in full of the price of the goods (and all other goods agreed to be sold by the company to the Customer for which payment is due).
(c) Until the goods become the property of the Customer, the Customer shall hold the goods as the Company's fiduciary agent and bailee, and shall keep the goods separate from those of the Customer and any third party and properly stored, protected and insured, and identified as the property of the Company.
(d) Until the goods become the property of the Customer, the Company shall be entitled at any time to require the Customer to deliver up the goods to the Company and, if the Customer fails to do so immediately, to enter upon any premises of the Customer or any third party where the goods are stored and repossess the goods.
(b) The Company may at its option make good any defects, or supply components free of charge, or replace goods manufactured by the Company which are found to be defective by reason of faulty materials or workmanship.
Under these circumstances the following shall apply: -
(i) The Customer should notify the Company in writing or via e-mail within seven (7) days of discovery of the alleged defect giving full details.
(ii) The Company shall have no liability in respect of any defect and/or consequential loss or damage arising from fair wear and tear, wilful damage, negligence on the part of the Customer, abnormal conditions including storm damage, failure to follow the Company's instructions regarding maintenance, advice and/or specification, failure by the Customer to provide adequate site and base work for a building, misuse of the goods, alteration and/or addition to the goods made by the Customer or the Company at his direction.
(iii) The Company shall have no liability for any defects if the total price of the goods has not been paid by the due date for payment.
(iv) Timber is living, natural material affected by environmental and climatic changes. Accordingly the Company cannot accept liability for shrinkage, expansion, cracking, warping, variations in colour and other similar minor imperfections. The Customer is deemed to acknowledge that this is the case and shall make no objection with regard thereto and no such matters shall annul the sale or entitle the Customer to annul the contract.
(c) The Company shall have no liability regarding whether planning consent is required for the installation of its goods and it is the Customer’s responsibility to make any such enquires at their local council planning department.
(d) The Company shall not be liable to the Customer, or be deemed to be in breach of the contract, by reason of any delay in performing, or any failure to perform, any of the Company's obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company's reasonable control: -
(i) Act of God, fire, flood, explosion accident, tempest;
(ii) War, threat of war, insurrection, sabotage, civil disturbance or requisition;
(iii) Import or export regulations or embargoes;
(iv) Restrictions, regulations, acts, prohibitions or bye-laws or local authority;
(v) Difficulties in obtaining raw materials, labour, fuel, machinery or parts;
(vi) Strikes, lockouts, trade disputes, industrial actions whether involving Company employees or a third party's employees;
(vii ) Machinery breakdown or power failure.
(e) No exclusions or restrictions contained in this contract apply in relation to the terms implied by the Sale of Goods Act where the Customer identifies as consumer.
(b) All timber sizes are nominal i.e. before machining.
(c) The Company advises the Customer to insure the building and any contents against all risks.
(d) The Company advises the Customer not to install any electrical products or wiring in any of its buildings. If the Customer seeks to do so, he should seek a qualified electrician for that purpose.
(e) These conditions contain the whole of the Company's liabilities. All conditions & warranties implied by statue common law or trade usage are hereby excluded.
(f) No delay or indulgence by the Company in enforcing any provisions of these conditions shall prejudice or restrict the rights of the Company, nor shall any waiver by the Company of any breach of any provision of these conditions by the Customer be treated as a waiver of any subsequent breach of the same or any provision.
(g) The Company may alter these terms & conditions from time to time and post a new version on its website, following which all use of the website will be governed by the new version. It is the Customer’s responsibility to check the terms and conditions on the website on a regular basis.
(h) The Company recommends to the Customer to print out a copy of these terms and conditions for future reference.
(i) These terms and conditions do not affect the Customer’s statutory rights.
1. CONDITIONS APPLYING
(a) Unless otherwise agreed in writing these conditions will govern all contracts including all on-line contracts for the sale of the Company's goods or the supply of its services. Any qualification, amendment or addition to these conditions will not apply unless expressly accepted by the Company in writing.(b) All orders placed by the Customer via the websites easyshed.co.uk and shedsale.co.uk or in reliance upon online or offline “easyshed” or “shedsale” branding will be deemed to have been placed with the Company and will be subject to these conditions.
2. BASIS OF SALE
(a) An order from the Customer shall constitute an offer, and acknowledgement of that order by the Company shall constitute acceptance of the offer.(b) Advertising material, leaflets, brochures or website content shall not form part of the contract unless specifically agreed in writing between the Company and the Customer to be a term of the contract. It is agreed that on entering the contract the Customer is not relying on any other representations, including those made by the Company's employees or agents, unless confirmed by the Company in writing.
(c) Any advice or recommendations given by the Company or its employees or agents to the Customer as to the storage, application or use of the goods which is not confirmed in writing by the Company is deemed to be followed or acted upon entirely at the Customer’s own risk and accordingly the Company shall not be liable for any such advice or recommendation which is not so confirmed.
(d) Any typographical, clerical or other error or omission on the Company's website or in any sales material published by the Company shall be subject to correction without any liability on the part of the Company.
(e) All advertised sizes and measurements are an approximation only. The Company will endeavour to make sure that sizes and measurements are as accurate as possible but no guarantees can be given.
(f) Acceptance of the Customer’s order by the Company shall be deemed to comprise the Customer’s acceptance of the Company's conditions.
3. PRICE
(a) The price quoted in the Company's quotation is open for acceptance for 30 days from the date of the quotation. If the order is not received and accepted by the Company within the 30 day period it shall no longer be open for acceptance and the Company may review its prices.(b) Notwithstanding the above the Company reserves the right to alter the price of the goods to reflect any change in the cost to the Company due to any factor which is attributable to the Customer and beyond the control of the Company, including change in delivery dates, changes in specification to the goods requested by the Customer, failure to provide adequate delivery access or failure of the Customer to provide the Company with adequate information or instructions.
(c) The prices shown in the Company's price list and website are in £GBP and are inclusive of VAT @ the current rate. Delivery is free within certain postcodes, however some postcodes have a charge, check delivery postcodes on our website or phone us direct. PLEASE NOTE we do not cover delivery to all areas of the UK so check beforehand, with us on the delivery map or via 0845 230 7434.
4. PAYMENT
(a) Full payment must be received on or before day of delivery, otherwise see (e).(b) Payment can be made by Visa, MasterCard, Switch, Maestro, Visa Electron, American Express, or Cash.
(c) The Customer warrants that the credit or debit card used by him in connection with the transaction belongs to him and that there are sufficient funds or credit facilities to meet the cost of any goods or services ordered from the Company.
(d) Interest on overdue invoices shall accrue from the date when payment becomes due @ 2% per calendar month or part thereof.
(e) Orders to be delivered outside of our free delivery area as described at 3(c) above will be required to be paid in full prior to manufacture.
(f) In the case of orders exceeding £1,000 in value the Company will require a 50% deposit before manufacture can commence.
5. CANCELLATIONS AND RETURNS
(a) The Company or the Customer may cancel the contract at any time, prior to commencement of manufacture of the goods by giving written notice.(b) In the event of cancellation before acceptance of an offer, any payment made by the Customer will be returned by the Company. See (g)
(c) In the event of cancellation by the Customer after acceptance of an order but prior to commencement of manufacture, the Company will return all monies paid by the Customer less a reasonable sum not exceeding 5% of the agreed price to cover administration charges. The cost of any materials purchased or items made specifically to fulfil the order will also be payable by the Customer and deducted from the any deposit paid.
(d) In the event of cancellation by the Customer within 14 (fourteen) working days before the delivery date, the Company shall be entitled to retain 50% (Fifty Per Cent) of all monies paid by the Customer upon acceptance of cancellation. In the event of cancellation by the Customer within 7 (seven) working days before the delivery date, the Company shall be entitled to retain all monies paid by the Customer upon acceptance of cancellation.
(e) If the Customer seeks to postpone delivery of the goods within ten (10) working days before the delivery date, the company reserves to right to charge a storage and handling fee that must be settled by the Customer before re-delivery & installation can be arranged.
(f) If the Customer is not reasonably satisfied with the goods, then the Company will refund all monies paid providing the goods are returned to the Company's premises, carriage paid, within seven (7 ) days of delivery and are in as good condition as when dispatched by the Company . See (h).
(g) All refunds that may be authorised by the Company will be paid by bank transfer, or will be credited back to a credit card if the Customer had paid in that manner.
(h) The Company will not accept returns or cancellations if the Goods have been erected, altered by applying chemicals or paints to the surfaces or otherwise personally customised, or manufactured to the Customers personal requirements, by reference to optional fixtures, adaptations, preferences and physical dimensions, see (j). The Customer must keep any Goods they intend to return to the Company dry and in good condition as delivered.
(i) A return or cancellation should be made in a durable means as defined by part 10 of the Distance Selling Regulations being either; in writing to the Company's address, or by e-mail to contact@beastsheds.co.uk
(j ) The Company accepts that the Distance Selling Regulations apply to the 'standard' shed ranges in acceptable state, see (h), with dimensions '6x4', '7x5', '8x6' only. In the case of all other sheds, the Distance Selling Regulations do not apply.
6. DELIVERY AND ACCESS
(a) The date quoted for delivery and provisions of other services is given in good faith, but time is not of the essence and the Company shall not be liable for any loss or damage of any kind whatsoever resulting from any delay in delivery or completion.(b) The Company will deliver the goods by road to the Customer’s premises or that of a specified address made at the time of the order by the Customer and it is the Customer’s responsibility to make necessary arrangements to take delivery of the goods.
(c) Delivery vehicles will not be driven off road and it is the Customer’s responsibility to advise the Company in writing of any narrow lanes, narrow roads, bends, height restrictions, driveways etc, that may impede our delivery vehicle on route to the Customer’s premises or address.
(d ) If, through inaccurate or incomplete information from the Customer, the Company is unable to deliver the goods to the Customer or (if applicable) to erect the building on the date that the Company has notified of intended delivery, the Company reserves the right to either:
( * ) Stack the goods adjacent to the delivery site or,
(** ) Return the goods to the Company's own premises.
The Company reserves the right to apply a re-stocking/ re-delivery/ re-attendance charge if it takes either step.
(e) Any request by the customer to change the pre-agreed delivery date on or within 10 working days of the delivery date the customer will be liable at the Company’s discretion for a fee up to 15% of the total order price for re-delivery.
7. ASSEMBLY & INSTALLATION
(a) All buildings are pre-treated with a factory base coat for protection during storage & transit. The Company therefore recommends the Customer to treat the exterior & interior of the building, as soon as possible after installation, with a good quality wood preserver treatment. Timber is porous and the Company also advises the Customer to also apply a good quality waterproof treatment to the exterior to stop water penetration. The Company advises the Customer to follow all treatment manufacturer's instructions and treat the building on a regular basis in order to help keep the building in top condition.(b) If the Customer requests the Company to install the goods, then the Customer shall be responsible to the Company for ensuring sufficient parking and clear access to and around the site. Access should be wide enough for a person to walk through and carry items for installation through without height restrictions, steps, or severe turns. For Health and Safety reasons we cannot take panels over fences, walls, hedges, or garages. The base must be clear of all rubbish.
(c) To ensure installation can be completed, the Customer must: (i) provide a concrete or paved base, being firm, square, (diagonally) and level (by spirit level ), no less than the size of their chosen product; (ii) ensure that there is at least 6 inches clearance provided around the perimeter of the shed at the proposed installation site; (iii) ensure that no trees, branches, or similar impediments encroach upon the working space of the proposed site; and (iv) provide clear external pedestrian access (not turn or height limited) to allow unimpeded passage of the product components and sections.
(d) If on arrival we find the access to the site or the base prepared by the Customer does not comply with 7(b) or 7(c) then the Customer shall be liable for any remedial course of action that the Customer may choose as defined under 7(e) or 7(f).
(e) Upon abortive installation, the goods can be left for self assembly by the Customer, but the installation service fee or 10% of the goods price (whichever is the greater) shall be retained by the Company for the abortive labour costs.
(f) Upon abortive installation, the goods can be left until the Customer provides adequate parking or access to the base, or provides an appropriate base as defined in 7 (b) or 7(c), at which point a return installation visit can be arranged upon payment of an additional payment similar to that defined under 7(e).The initial fee will in those circumstances be retained to account for initial abortive labour costs.
(g) Upon completion of the installation of the building, the Customer will be asked to sign a Customer satisfaction form. The Customer should note on this form any problems that he has with the building or installation at this point. If problems haven't been noted at this point and a re-visit is required to resolve any problem subsequently notified, the Customer may be charged a call out fee at the Company's discretion.
8. RISK AND TITLE
(a) All risk of accidental loss or damage to the goods shall pass to the Customer at time of delivery.(b) The goods shall remain the sole and absolute property of the Company, until the Company has received, in cash or cleared funds, payment in full of the price of the goods (and all other goods agreed to be sold by the company to the Customer for which payment is due).
(c) Until the goods become the property of the Customer, the Customer shall hold the goods as the Company's fiduciary agent and bailee, and shall keep the goods separate from those of the Customer and any third party and properly stored, protected and insured, and identified as the property of the Company.
(d) Until the goods become the property of the Customer, the Company shall be entitled at any time to require the Customer to deliver up the goods to the Company and, if the Customer fails to do so immediately, to enter upon any premises of the Customer or any third party where the goods are stored and repossess the goods.
9. LIABILITY
(a) Other than for death or personal injury due to the negligence of the Company, liability to the Customer shall not exceed the cost of the goods.(b) The Company may at its option make good any defects, or supply components free of charge, or replace goods manufactured by the Company which are found to be defective by reason of faulty materials or workmanship.
Under these circumstances the following shall apply: -
(i) The Customer should notify the Company in writing or via e-mail within seven (7) days of discovery of the alleged defect giving full details.
(ii) The Company shall have no liability in respect of any defect and/or consequential loss or damage arising from fair wear and tear, wilful damage, negligence on the part of the Customer, abnormal conditions including storm damage, failure to follow the Company's instructions regarding maintenance, advice and/or specification, failure by the Customer to provide adequate site and base work for a building, misuse of the goods, alteration and/or addition to the goods made by the Customer or the Company at his direction.
(iii) The Company shall have no liability for any defects if the total price of the goods has not been paid by the due date for payment.
(iv) Timber is living, natural material affected by environmental and climatic changes. Accordingly the Company cannot accept liability for shrinkage, expansion, cracking, warping, variations in colour and other similar minor imperfections. The Customer is deemed to acknowledge that this is the case and shall make no objection with regard thereto and no such matters shall annul the sale or entitle the Customer to annul the contract.
(c) The Company shall have no liability regarding whether planning consent is required for the installation of its goods and it is the Customer’s responsibility to make any such enquires at their local council planning department.
(d) The Company shall not be liable to the Customer, or be deemed to be in breach of the contract, by reason of any delay in performing, or any failure to perform, any of the Company's obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company's reasonable control: -
(i) Act of God, fire, flood, explosion accident, tempest;
(ii) War, threat of war, insurrection, sabotage, civil disturbance or requisition;
(iii) Import or export regulations or embargoes;
(iv) Restrictions, regulations, acts, prohibitions or bye-laws or local authority;
(v) Difficulties in obtaining raw materials, labour, fuel, machinery or parts;
(vi) Strikes, lockouts, trade disputes, industrial actions whether involving Company employees or a third party's employees;
(vii ) Machinery breakdown or power failure.
(e) No exclusions or restrictions contained in this contract apply in relation to the terms implied by the Sale of Goods Act where the Customer identifies as consumer.
10. GENERAL
(a) As the Company has no responsibility over the Customer’s base where installation of the goods has taken place, then the Customer is solely responsible for general maintenance of the installed goods after the Company's installers have left the Customer's site. Doors and windows may need re-adjusting due to the base being slightly out of level and the building settling to the Customers base. Due to the variations in our climate the roofing felt may experience undulations, this is nothing to cause concern and is beyond the control of the Company. The Company recommends the installation of guttering on all building, and the good ventilation of the interior of the building.(b) All timber sizes are nominal i.e. before machining.
(c) The Company advises the Customer to insure the building and any contents against all risks.
(d) The Company advises the Customer not to install any electrical products or wiring in any of its buildings. If the Customer seeks to do so, he should seek a qualified electrician for that purpose.
(e) These conditions contain the whole of the Company's liabilities. All conditions & warranties implied by statue common law or trade usage are hereby excluded.
(f) No delay or indulgence by the Company in enforcing any provisions of these conditions shall prejudice or restrict the rights of the Company, nor shall any waiver by the Company of any breach of any provision of these conditions by the Customer be treated as a waiver of any subsequent breach of the same or any provision.
(g) The Company may alter these terms & conditions from time to time and post a new version on its website, following which all use of the website will be governed by the new version. It is the Customer’s responsibility to check the terms and conditions on the website on a regular basis.
(h) The Company recommends to the Customer to print out a copy of these terms and conditions for future reference.
(i) These terms and conditions do not affect the Customer’s statutory rights.
Timber and Other Natural Products
Timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits in extreme temperatures and weather conditions. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way. Whilst every effort is made to hand pick timber without visible knotholes or splits there may be occasions where timber is selected in good faith that contains what appears to be a solid knot. Over the course of time / during movement of the product etc it may occur that these small knot holes are then dislodged from the timber leaving a small knot or crack. Unfortunately we cannot be held responsible for this maturing of the product and can only offer our best advice as how to deal with this situation in the unlikely event that it should occur. When measuring timber for the purpose of technical information the absolute external dimensions will be taken from a sample piece of each component used - it should be noted that due to the complex nature of the product and machining processes that this figure will give an average measurement that could be subject to slight variance throughout the rest of the individual boards in the pack measured. Whilst every effort will be made to select only components which match the average advertised sizing this is subject to the availability of the timber that has been machined and cannot be guaranteed. Please note any guarantee offered does not cover the products against timber splits or warping. These are natural characteristics of the products and not defects and neither will these circumstances be accepted as a valid reason for the cancellation of an order, as this can occur naturally over time.Website Modification
As previously stated, the Company reserve the right to alter the website at any time. This includes altering the products, the content, the descriptions and the prices. The company also reserves the right to alter these terms and conditions at any time. Please be aware this website, despite the utmost effort to ensure all information is accurate, may contain typographical inaccuracies. All images and photography used is purely for illustrative purposes only - actual product colours may vary slightly due to the digital photography process and variations in individual user monitor settings.